Job: Federal - Sr. System Ops Analyst

Jobing Description

Description:
- Federal - Sr. System Ops Analyst (00128770)

Job Description

Federal - Sr. System Ops Analyst-00128770

Description

Organization: Application Outsourcing

Location: Washington, DC

People within Application Outsourcing are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. As part of our Application Outsourcing team, you could be helping to provide the programming, management and maintenance services needed to implement and support installations of both custom and packaged application software

Our AO resources can expect to:

* Incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.
* Receive ongoing training to build and extend professional, technical and management skills in all areas.
* Enjoy our comprehensive and generous benefits package.

Description:

The Sr. System Operations System Analyst is responsible for:

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Assist in managing systems operations and job monitoring which includes monitoring and reporting system availability, outages, job ABENDS, batch processing, as well as reporting the statistics for daily processing.

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Plan and execute routine production processes to support client programs and initiatives.

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Day-to-day coordination with TSYS Data Center staff (technical level) for technical support and services.

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Assist in planning all implementations and review and approve all implementation plans, hourly schedules and other implementation planning activities.

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Support the Interface Operations team with interface reconciliation issues; includes but not limited to interface reject analysis and stuck and missing batches resolution.

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Assist with analyzing and resolving production issues as needed.

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Provides written and verbal updates to the project team and client on the status of issues.

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Proactively escalates issues in a timely manner.

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Attends the daily production calls and others as needed to provide status.

Qualifications

Basic Qualifications:

* 3 years of experience in Software Development Life Cycle methodologies
* 3 years experience with Microsoft Office
* 3 years application development, maintenance, support, testing, help desk, or business/systems analyst experience
* 3 years experience Mainframe computer programming and systems development tools such as COBOL, JCL, CICS, VSAM, DB2, IMS, CA7
* BS Degree, Information Technology or other technical discipline, or 2 additional years experience in lieu of a degree

Preferred Skills:

* 1 year experience using Cognos 8
* 1 year experience in Java, WebLogic, XML

Professional Skills:

* Proven ability to work independently and as a team member
* Good communication (written and oral) and interpersonal skills
* Good organizational, multi-tasking, and time-management skills

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We are an Equal Opportunity Employer.

Job
Technology

Primary Location
USA-DC - Washington, DC

Organization
Outsourcing for Accenture Clients (Services)

Schedule
Full-time

Job Level
Non-supervisory

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