Sears Holding Corp

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HVAC Part Courier and Helper

at Sears Holding Corp

Posted: 9/25/2019
Job Reference #: 1862926
Keywords:

Job Description

Job Title
HVAC Part Courier and Helper

Business
Transformco Home Services - Sears Home Imp Prod

Job Description
Job Summary: 
 
The Parts Courier and Helper is responsible for providing delivery, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. 
 
Job Duties/Responsibilities:
  • Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned
  • Shuttles parts and supplies to Break/Fix Technician when applicable
  • Works as a dedicated team member to ensure fast, flexible and expert service to every customer
  • Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues
  • Looks for methods to improve business performance and enhance the customer experience
  • Maintains truck and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition
  • Adheres to all Company policies and procedures
  • Maintains inventory of parts which have been delivered
  • Must be punctual and make no delay in deliveries
  • Provides assistance with loading/unloading parts
  • Performs other duties as assigned


Requisition ID
987565BR

Employment Category
Regular, Full-time

Travel Requirements
Road Warrior (75% or more)

Preferred Minimum Education
High School / GED

Responsibilities/Skills/Experience Requirements
Education Requirements:
  • HS Graduate or Equivalent
 
Years of Related Experience:
  • 1-2 Years License
 
Certificate Required:
  • No
 
Driver's License Required:
  • Yes
 
Travel Requirements:
  • 100%
 
Required Skills:
  • Able to work with limited supervision and make sound judgments and decisions
  • Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
  • Ability to read, write and speak English
  • Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
  • Ability to handle stressful situations and work in a fast paced environment
  • Ability to follow appropriate industry specific regulations related to handling of hazardous materials
  • Ability to lift and carry up to 75 lbs.
  • Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
  • Ability to drive and travel long distances of over 5 hours
  • Must have and maintain a safe driving record and valid driver’s license and insurance
  • Ability to drive in various weather conditions for long periods of time and in various demographic areas
 
Preferred Skills:
  • Prior delivery/courier experience
 
EEO/EOE/Equal Opportunity Employer / Disability / Vet.

Job Function
Repair/Installation

Job Code (SHC)
HS2161: HVAC Parts Courier and Helper

Payroll Location
24801: SHP HVAC Washington, DC Exter

Years Experience
1 - 2 Years Experience

Country
United States

Location Postal Code
20877

Location City
GAITHERSBURG

Location State
MD

Sears Req Type
Hourly

Location Address 1
16401 SHADY GROVE ROAD

Work-In City
Washington

Work-In State
DC

Work-In Postal Code
20001

Posting Tags
#HomeServices

Company Brand
Sears Home Services