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Compliance & Training Transport Driver

at Southeastrans

Posted: 9/19/2019
Job Reference #: 1129804

Job Description

Compliance & Training Transport Driver

Department:DC Operations
Location:Washington, DC

SUMMARY: Manages all Non-Emergency Medical Transportation (NEMT) Provider training functions according to contractual guidelines and SETI established curriculum. Assures that all NEMT Providers are appropriately trained and operating within compliance of all vehicle, driver, and contractual requirements.  In addition, has oversight of compliance and credentialing process to ensure all contracted providers meet Client contractual guidelines; abide by Federal, State, and Local applicable transportation laws. Insures all accidents and incidents are reported and investigated according to SETI policies and procedures.  


  • Oversight of all compliance and training functions for Regional Office.
  • Assist Corporate Compliance Department and Program Manager with timely investigation and response to accident/incident investigations in accordance with Southeastrans policies and procedures.
  • Verify and maintain current and valid documentation to ensure that NEMT Providers are compliant with all contract requirements.
  • Ensure that all data is valid and current when enter into NET InSight; perform random audit twice annually.
  • Establish and maintain regular contact with all contracted NEMT providers to ensure compliance with all contract requirements.
  • Ensure Compliance Specialists are performing according to SETI standards.
  • Monitor NEMT Provider Training curriculum to ensure all training programs are developed and include all required elements according to contractual agreements.
  • Develop training schedule; conduct NEMT Provider Training at least twice monthly.
  • Review all new provider documentation to determine readiness to join the network;make necessary recommendations to Contract Manager to bring provider into full compliance.
  • Participate in NEMT field observation activities.
  • Other duties as assigned.


  • Minimum of 5 years’ customer service experience
  • Minimum of 3 years’ Risk and/or Compliance experience
  • Experienced in NET, EMS and/or Public Transit preferred
  • 1-year training experience
  • Excellent communication skills, professional appearance, positive attitude toward work

Current or will be able to be certified to instruct: 

  • Defensive Driving
  • Passenger Assistance
  • First Aid
  • C.P.R.
  • PASS Instructor
  • Red Cross Basic First Aid and CPR Instructor


  • High School graduate or equivalent
  • Bachelor’s Degree in Business from and accredited College or University and/or commensurate experience in area of quality or compliance