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Administrative Assistant

at The Boston Consulting Group

Posted: 6/27/2019
Job Status: Full Time
Job Reference #: 433619
Keywords: office

Job Description

Administrative Assistants (AA) provide comprehensive, timely and accurate administrative support to experienced Consulting team staff such as Principals (P) and Project Leaders (PL). On occasion, an AA may support one or more Partners and provide broader case team support. AAs collaborate and with all relevant parties to deliver seamless service to BCG clients and case teams, ensuring we are seen as "one team".
AAs are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG and our clients. With time, an AA will think beyond administrative tasks to gain a deeper and more proactive ownership of PL/Ps' client and BCG responsibilities.
AAs are an essential part of the office and BCG fabric. AAs actively participate in office life, are flexible and willing to help fellow Business Services Team (BST) members, and collaborate across functions.

Job ID

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.



  • Bachelor or Associate degree, or equivalent relevant experience
  • Proficient computer skills: Outlook, Word, Excel (preferred), and PowerPoint
  • Minimum of 1-3 years support/administrative experience, preferably at a fast paced professional firm
  • High customer service orientation – strong interpersonal and communication skills, wants to deliver great results at all times
  • Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure
  • Organized – has clear systems and composure to deal with multiple tasks at once and ensure everything gets done in a timely manner
  • Relationship-oriented – able to develop effective working relationships with P/PLs, clients, and wider BST
  • Flexible – must be able to perform successfully in a fast-paced environment; doesn't get frustrated by priorities changing
  • Team player – always willing to put the work in, will go above and beyond in order to get the job done
  • Curious and creative – willing to ask questions, enjoys solving problems
  • Trustworthy -- exercises judgment in managing confidential/sensitive information
  • Good judgment – knows when to ask for help or advice
  • Self-motivated – takes initiative and is able to work with limited direction and supervision at times
  • As Administrative Assistant grows in role, expect that he/she will:
    • Be increasingly proactive
    • Demonstrate a high level of ownership for tasks
    • Become more confident when dealing with more senior clients and BCG administrative staff
    • Be seen as a key contributor to the case team process

Full time

  • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
  • Experience working successfully within a complex matrix structured organization is essential.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

United States

Washington, D.C.

Business Management & Operations

  • Oversee administrative support for Principals and Project Leaders, in a fast-paced and changing client service environment:
    • Organize and schedule client and internal case team meetings/events, as well as attending case team meetings as necessary
    • Coordinate internal resources such as other EA/AAs, IT, Office Services, and Production to deliver case team needs; obtain and share information with wider team as needed; help case team navigate internal resources
    • Maintain a calendar of meetings and client presentations
    • Set up voice mail and e-mail distribution lists and team phone lists
    • Help coordinate and maintain archives files for all case-related activities
    • Be able to assist with basic PowerPoint/Excel tasks; manage copying/binding of case team materials within tight deadlines
    • With experience, execute these tasks proactively and with sense of ownership
    • Build effective working relationships with Principals and Project Leaders:
      • Understand P and PL preferences relating to travel, calendaring, case management, etc.
      • Be familiar with the clients they serve and the Partner group they work with
    • Develop working relationships with clients and their assistants to facilitate the scheduling process and relevant communications
    • Develop working relationships with BST peers who support other PL/P/Os on the case team, and BST in local office
    • Support administrative aspects of PL/Ps' internal commitments:
      • Manage scheduling for internal committees, Practice Area activities, Career Development Committee, Recruiting, etc.
      • Proactively raise possible conflicts between internal and client commitments with PL/P; suggest possible solutions
    • Coordinate point-to-point travel needs as necessary including booking all travel and hotels as necessary, directions, commuting time and ground transportation
    • Process timesheets and expenses on a timely basis
    • Provide back-up assistance to other AAs, EAs, Reception and Office Services as needed
    • Provide effective backup to local Partners or Partners working on same case team
    • Perform other duties as assigned or required; responsibilities will vary depending on the Principal, or PL work style and the existing workload

Administrative Assistant