WHITMAN-WALKER HEALTH

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Bilingual Prep Specialist

at WHITMAN-WALKER HEALTH

Posted: 9/23/2019
Job Reference #: 584
Categories: Other/General
Keywords: weekend

Job Description

Location:
1525

Department:


Job Code:
584

Pay range:
$40,950 - $50,400

Employment duration:
Full time

# of openings:
1

About Whitman-Walker Health
At Whitman-Walker, we strive to treat each patient with the dignity, affirmation, and respect they deserve. Our mission is to be the highest quality, culturally competent federally qualified health center serving the greater Washington community, including individuals who face barriers to accessing care, and with expertise in LGBTQ and HIV care. We offer comprehensive health and wellness services including, primary and specialty infectious disease care; behavioral, community, and sexual health; dental, legal, and complimentary wellness services; substance abuse treatment, youth prevention services, and more.
 

Job Summary
The PrEP Specialist (PS) is responsible for coordinating and running the PrEP Clinic at WWH. The PS has an essential role in ensuring that the PrEP Clinic maintains the highest level of customer satisfaction through the coordination and provision of services for clients. The PS’s primary responsibility will be seeing clients enrolled in the PrEP Clinic for follow up care, in accordance with WWH PrEP Clinic Protocol and CDC guidelines. Additionally, the PS may support the PrEP Advocate in fulfilling administrative tasks, providing support for medication adherence and risk-reduction, and delivering refill prescriptions to clients. The position will play an integral role in the CH Department in supporting daytime HIV/STI testing; participating in departmental outreach events; and ensuring grant service targets are being met, documentation is correct and up-to-date, and clients are being maintained in treatment, care, and services.
 

Primary Essential Duties
Provides PrEP follow-up care during visits in accordance with WWH PrEP Clinic Protocol, including drawing and processing labs via standing orders and documenting encounter in electronic medical record system.
Serves as the face of the PrEP Clinic to answer general questions about PrEP, Truvada, and the Clinic via phone, email, or in person.
Supports PrEP Advocate to pick up PrEP Clinic clients’ prescriptions from our pharmacy, and keeps hold of those prescriptions until delivery.
Provides referrals to the PrEP Navigator and for other WWH program and services when applicable.
Documents all work activities according to established standards, collecting data for production in weekly, monthly, and annual reports, and assists with the creation of those reports as necessary.
Assists with inventory, ordering, and maintenance of testing kits, lab materials, and other physical inventory.
Performs outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and enrollment of new clients in Whitman-Walker services.
The above job description is designed to indicate a general sense of the duties and expectations of this position. It is
not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our
business demands change, so too, may the duties and responsibilities of this position. You may be required to
perform other duties as requested, directed, or assigned.
Aids the PrEP Program Assistant in verifying pharmacy insurance coverage for the PrEP Clinic clients and acts as liaison between PrEP Clinic patients and the billing department as necessary.
Provides support to the PrEP Navigator when needed.
Conducts claim data for PrEP Clinic patients prior to their appointments.
Conducts mobile and in-clinic HIV/STI testing and counseling for clients as a backup counselor when needed, referring clients to appropriate programs and Whitman-Walker providers and coordinating logistics of initial medical appointments for all HIV-positive individuals. Responsibilities include other duties as assigned, including special tasks involved in responding to CH departmental tasks.
 

Budget Responsibilities - No direct budget responsibility.
Management Responsibilities - No direct budget responsibility.
 

Knowledge, Skills, and Talents Required
Knowledge of ambulatory healthcare, HIV/STDs, substance abuse, PEP/PrEP.
Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients.
Excellent face-to-face interpersonal skills, with the ability to effectively educate, treat, and counsel clients from diverse educational, social, and economic backgrounds.
Excellent oral and written communication skills, including the charisma, energy, and enthusiasm to present and facilitate group and individual interventions.
Well-honed analytical skills, including the ability to understand, interpret, and present data related to the tracking of various Community Health related events, diseases, and behaviors.
Developed organizational skills, including the ability to juggle several tasks at once and the capability to consistently reprioritize work as necessary to meet deadlines.
Flexibility of schedule - shifts include evening and occasional weekend hours.
A 37.50-hour work week is a general requirement, with a flexibility of schedule. – shifts include evening and occasional weekend hours. This is primarily an evening position. Additional early morning and late evening coverage may be required depending on scheduling requirements. This position will be located at 1525 and MRC with some coverage requirements at other WWH locations.
 

Education and Experience Required
2 years of experience at WWH as a CH Educator or the equivalent. Bachelor's Degree in psychology, social work, public health, or related field or at least five years of direct experience.
Fluency in Spanish as a second language required.
HIV testing and training certification from OraSure Technologies and INSTI preferred; experience providing counseling to people living with HIV preferred.
Experience working with an ethnically, culturally, and racially diverse staff preferred; ability to work harmoniously with diverse groups of individuals required.
Completion of phlebotomy training preferred.
 

Working Conditions:
Working conditions for this position are normal for an office environment. Individual may be required to work evenings and/or weekends and be available to staff events outside of the office environment.
The above job description is designed to indicate a general sense of the duties and expectations of this position. It is
not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our
business demands change, so too, may the duties and responsibilities of this position. You may be required to
perform other duties as requested, directed, or assigned.

Physical Demands:
Lifting: No more than 20 lbs. and infrequently.
Movement: Standing and sitting for long periods.
Visual: Long periods on computer.
 

Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status and gender identity. For accommodation in the application process, please contact Human Resources.


The above job description is designed to indicate a general sense of the duties and expectations of this position. It is not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our business demands change, so too, may the duties and responsibilities of this position. You may be required to perform other duties as requested, directed, or assigned.